Carrie Academy International Pte Ltd | WSQ ORDER FULFILMENT AND RETURNS PROCESSING
Carrie Academy International Singapore
Carrie Academy International Singapore Pte Ltd; Carrie Model;
15841
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WSQ ORDER FULFILMENT AND RETURNS PROCESSING

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WSQ Order Fulfilment and Returns Processing

The WSQ Order Fulfilment and Returns Processing framework supports the Retail and various industry businesses. The competency units have been designed to develop skills, knowledge and attitudes required by individual working upon supervision to deliver service to customers/clients.

Course Objective

This course aims to assist entry level retail associates, retirees, senior workers or mid-career switchers to understanding order fulfillment and returns processing in an on-line and off-line retail environment.

 

This module will equip learners with the ability and knowledge to process online orders, administer order entries, administration and shipping handling, order tracking and taxation and custom duties regulations awareness.

 

Throughout the learning process, learners will be able to practise practical order fulfilment and returns processing in line with the overall organisations standard operating procedures.

Course Contents
  • Order transaction process
  • Packing and Fulfilment
  • Process goods returns
  • Customer management
  • Customs duties and Taxation
  • Import and Export activities
Course information
Course Title Order Fulfilment and Returns Processing
Skill Title Order Fulfilment and Returns Processing
Skill Code
Course Code
RET-SCL-2002-1.1
TGS-2020503900
Training Duration (with assessment) 16 Hours (2 Days)
Fees & Funding
Course Fee $420.00
Full Course Fee (incl. 7% GST) $449.40
Total Nett Course fee (Up to 50% subsidy for Singaporean Citizens & Permanent Residents age 21-39 years old) $239.40
Total Nett Course Fee (Up to 70% subsidy for Singaporean Citizens age 40 years old and above) $155.40
WHAT QUALIFICATION WILL I ATTAIN?

Participants who are assessed competent will be awarded with a Statement of Attainment (SOA) by WSQ upon successfully demonstrating competence.

Call Us

+65 6836 6961

Email Us

image@carrieacademy.com

Category
WSQ