Elevate your customer service skills in the food services industry with our Customer Service Excellence for Food Services (Level 1) course! This foundational program is designed for front-line staff who wish to deliver exceptional service and enhance the dining experience for customers.
Participants will learn essential principles of customer service, including effective communication, active listening, and handling customer feedback. Through interactive activities and role-playing scenarios, you’ll develop the confidence and skills to create a welcoming atmosphere and address customer needs promptly.
Join us to build a strong foundation in customer service excellence, ensuring your establishment stands out in a competitive market and keeps customers coming back for more!
FSS-CEX-1040-1.1
COURSE CODE: TGS-2023088622 | COURSE VALIDITY PERIOD: 29-09-2023 TO 28-09-2025
COURSE DURATION: 08 HOURS
|
TYPE |
Singapore Citizens and Singapore Permanent Residents |
Employer-sponsored and self-sponsored Singapore Citizens aged 40 years old and above |
SME-sponsored Local employees (i.e Singapore Citizens and Singapore Permanent Residents) |
|
SkillsFuture Funding (Baseline) |
SkillsFuture Mid-career Enhanced Subsidy |
SkillsFuture Enhanced Training Support For SMEs |
|
|
Course Fee |
$190.00 |
$190.00 |
$190.00 |
|
SkillsFuture Funding |
$95.00 |
$133.00 |
$133.00 |
|
Total Nett Fee |
$95.00 |
$57.00 |
$57.00 |
|
GST (9% of Course fee) |
$17.10 |
$17.10 |
$17.10 |
|
Total Fee Payable to |
$112.10 |
$74.10 |
$74.10 |
Price indicated are the payable amount with GST, must be made before the commencement of the course.
* Payment by Cash/Paynow/SkillsFuture Credit (for eligible Singaporeans), cheque or Giro Bank Transfers (for companies).
* Refund of course fees is applicable upon absence/withdrawal with a valid reason (e.g. production of mc)
*For more information on Course fee funding, please visit this link: https://www.myskillsfuture.gov.sg/content/portal/en/career-resources/career-resources/education-career-personal-development/skillsfuture-funding-changes.html
Absentee Payroll Funding Support is applicable for Employer sponsored SGs or PRs; standardised at $4.50/hr.
For more information go to: https://www.enterprisejobskills.gov.sg/content/upgrade-skills/course-fee-and-absentee-payroll-funding.html
PWM Food & Beverage Courses
Workplace Safety and Health for Food & Beverage Operation –L2 Progressive Wage Model (PWM)
Reviews
There are no reviews yet.