The WSQ PRODUCT DEMONSTRATION (SFw) framework supports the Fashion Retail industry businesses. The competency units have been designed for participants to develop skills, knowledge and attitudes required by persons working upon supervision to deliver service to customers/clients
WHAT WILL I LEARN?
The course aims to help learners develop knowledge of the range and price of the organisation’s products and services, as well as present and demonstrate the use and application of products and services to customers. The target audience are sales and service personnel from the retail sector. They hold job titles such as sales associates, customer relations associates, customer service representative, and sales promoter.
Equip oneself with the knowledge and skills to
The WSQ PRODUCT DEMONSTRATION (SFw) competency elements are
WHAT QUALIFICATION WILL I ATTAIN?
Participants who are assessed competent will be awarded with a Statement of Attainment (SOA) by WSQ upon successfully demonstrating competence.
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