WSQ PROVIDE ADVICE ON FOOTWEAR (SF)
The WSQ Provide Advice on Footwear (SF) framework supports the Retail and Service industry businesses. The competency units have been designed to develop skills, knowledge and attitudes required by individual working upon supervision to deliver service to customers/clients.
Course Objective
This course aims to equip fashion retail personnel with the knowledge and application skills to Provide Advice on Footwear.
Course Contents
- Use questioning techniques and listening skills to establish customers’ requirements
- Use product knowledge to recommend products and/or services based on customers’ requirements
- Inform customers of product information and assist customer to try or test products
- Address customers’ enquiries and advise customers on maintenance and care of products
- Recommend complementary and peripheral products and close sale in accordance to customers’ satisfaction
Course information
| Course Title | Provide Advice on Footwear (SF) |
| Skill Title | Product Advisory |
| Skill Code Course Code |
RET-CEX-1005-1.1
TGS-2019503101 |
| Training Duration (with assessment) | 14.5 Hours (2 Days) |
Fees & Funding
| Course Fee (Before GST) | $350.00 |
| Total Course Fee (Incl. 9% GST) | $381.50 |
| Fees Payable (Up to 50% subsidy)
*Self-Sponsored – 21 to 39 years old SC/PR/LTVP+ *Company sponsored – Non-SME 21-39 years old SC/PR |
$206.50 |
| Fees Payable (Up to 70% subsidy)
*Self-Sponsored – Above 40 years old SC *Company sponsored – Non-SME Above 40 years old SC / SME |
$136.50 |
WHAT QUALIFICATION WILL I ATTAIN?
Participants who are assessed competent will be awarded with a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG) upon successfully demonstrating competence.
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