The WSQ Service Innovation framework supports the Retail and Service industry businesses. The competency units have been designed to develop skills, knowledge and attitudes required by individual working upon supervision to deliver service to customers/clients.
This course aims to equip learners with the knowledge and ability to generate, evaluate and present service innovation ideas to contribute to the overall organizational service standards.
Course Title | Service Innovation (Level 1) |
Skill Title | Service Innovation |
Skill Code Course Code |
RET-CEX-1013-1.1 TGS-2021010135 |
Training Duration (with assessment) | 16 Hours (2 Days) |
Course Fee | $380.00 |
Full Course Fee (incl. 7% GST) | $406.60 |
Total Nett Course fee (Up to 50% subsidy for Singaporean Citizens & Permanent Residents age 21-39 years old) | $216.60 |
Total Nett Course Fee (Up to 70% subsidy for Singaporean Citizens age 40 years old and above) | $140.60 |
Participants who are assessed competent will be awarded with a Statement of Attainment (SOA) by WSQ upon successfully demonstrating competence.
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